Refund & Cancellation Policy

Refunds are available through the 90-Day Acquisition Guarantee and through the narrow mechanical circumstances below. There are no cancellations. All other sales are final.

1. Primary Refund Path — The 90-Day Acquisition Guarantee

2. When Enrollment Is Considered Delivered

Enrollment is considered fully delivered when any of the following has occurred:

• Your account has been provisioned in the private community;
• Your acquisition criteria (Buybox) have been recorded in the Company’s records;
• You have accessed any portion of the Program materials;
• You have attended, in whole or in part, any group call or private communication channel.

The 90-Day Acquisition Guarantee exists as an independent, contractual money-back remedy notwithstanding this delivery status.

3. No Cancellations

Because the Program is a digital product delivered in full at provisioning, enrollment cannot be cancelled for a refund or a stop-payment, and installment plans cannot be cancelled or paused for convenience. The sole exits are (i) the 90-Day Acquisition Guarantee process, or (ii) the mechanical circumstances in Section 6 below.

4. Requests That Fall Outside Both the Guarantee and the Mechanical Exceptions

Refund requests will be denied if they fall outside both the 90-Day Acquisition Guarantee (either because the Company performed, the qualifying conditions were not met, or the claim was filed outside the filing window) and the mechanically-verifiable circumstances in Section 6 below. Denials will include, without limitation, requests grounded in:

• Buyer’s remorse, changed circumstances, or decline in motivation;
• Insufficient time or life capacity to consume the materials;
• Non-consumption of the materials, where access was granted and the Buyer chose not to use it;
• Third-party installment or financing arrangements — interest and financing fees paid to a lender are between the Buyer and the lender and are not refunded by the Company; the Company refunds only the amount actually received by the Company;
• Filings received before day 90 or after day 104 of the enrollment window;
• Failure to satisfy one or both of the qualifying conditions (80% camera-on, actively-engaged attendance; 100% lesson completion);
• Presentation of a Qualified Acquisition Opportunity that the Buyer passed on, lost to another buyer, or failed to close.

5. Chargeback Waiver — Disputes Void the Guarantee

You waive any right to initiate a credit-card or debit-card chargeback, a financing-provider dispute, a lender-initiated clawback, or an ACH return based on dissatisfaction, changed circumstances, buyer’s remorse, or any claim of non-delivery or non-performance that is not factually accurate. If you believe the Company failed to perform, the 90-Day Acquisition Guarantee is your refund path — a money-back remedy on the terms described in Section 1. The chargeback bar exists so the Company can verify performance and the qualifying conditions before payment is reversed; it does not restrict your ability to obtain a refund through the guarantee.

The initiation of any contractually-barred payment reversal is itself a material breach of the Terms of Service, voids the guarantee remedy in full, and triggers the enforcement remedies described in Sections 11 and 13 of the Terms of Service — including the Company’s submission of these Terms and all Verification Records (checkout timestamp, network address, order record, your documented Buybox criteria, attendance and camera-on logs, lesson-completion timestamps, opportunity presentations, and communications) as evidence in the dispute.

6. The Narrow Additional Circumstances In Which a Refund Will Be Issued

Notwithstanding the sections above, the Company will refund the following mechanically verifiable circumstances, in addition to the 90-Day Acquisition Guarantee. No discretionary evaluation is applied — either the record shows the circumstance or it does not:

• Duplicate charge. The Buyer was charged more than once for the same order due to a checkout or payment-processor error, no additional benefit was delivered against the duplicate, and the duplicate is documented in the payment processor’s records. Remedy: refund of the duplicated amount only.
• Provable non-delivery. After successful payment, the Company failed to provision community access and failed to make any other Program deliverable available for a continuous period of thirty (30) days, despite the Buyer’s prompt and good-faith written notice to team@velocitybusinessbuyers.com. Remedy: at the Company’s election, either delivery of the missing deliverable or a refund of the amount attributable to the undelivered portion.

7. How to File a Guarantee Refund Claim

1. File between day 90 and day 104. Email team@velocitybusinessbuyers.com stating (a) your name, (b) the email associated with your enrollment, (c) your enrollment date, and (d) a formal request for a refund under the 90-Day Acquisition Guarantee.
2. Verification. Within 5 business days the Company will verify sourcing performance and the qualifying conditions against Company records and send you the specific records reviewed.
3. Refund. If the Company did not present a Qualified Acquisition Opportunity within the window, both qualifying conditions were satisfied in full, and the claim was filed inside the filing window, the Company will refund the amount actually paid to the original payment method within 10 business days of verification.

8. Contact

All refund inquiries and guarantee claims must be submitted in writing to team@velocitybusinessbuyers.com, using the email address associated with your order and referencing your order record. Verbal, direct-message, or third-party requests are not sufficient notice under this Policy.

9. Modifications; Entire Agreement

The Company may update this Policy from time to time. The version in effect at the time of your purchase controls that purchase. In the event of any conflict between this Policy and the Terms of Service, the Terms of Service control.

10. Buyer Acknowledgment

By completing checkout, by accessing the community, by communicating your acquisition criteria to the Company, or by consuming any portion of the Program, you confirm that you have read this Policy in its entirety and knowingly agree to its terms. You specifically acknowledge that: (a) the Program is a digital product and access has been delivered to you in full; (b) the primary refund path is the 90-Day Acquisition Guarantee, subject to the qualifying conditions and the day-90–104 filing window; (c) there are no cancellations; (d) outside of the guarantee, refunds are limited to the mechanically-verifiable circumstances in Section 6; (e) any installment or financing obligation is unconditional except where extinguished through the guarantee process; and (f) you will not initiate a chargeback, dispute, or lender reversal in violation of the Terms of Service — and that doing so voids your guarantee eligibility in full.